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    "An Error occurred while saving the Line item changes" when edit Approved

    • Article Type: General
    • Product: Voyager
    • Product Version: 9.1

    Problem Symptoms:
    * Edit Approved line item results in "An error occurred while saving the line item changes" when click Save.
    * log.voyager records acqsvr error:
    acqsvr[22474] - ERROR - Tue Mar 17 14:29:11 2015
    - db::line_item_copy_mfhd_history.Insert - vdb_ora.cpp[280]
    SQL Error -1458: ORA-01458: invalid length inside variable character string
    (if updating Intended Location)
    OR
    acqsvr[22474] - ERROR - Tue Mar 17 14:29:11 2015
    - db::line_item.Update - vdb_ora.cpp[280]
    SQL Error -1458: ORA-01458: invalid length inside variable character string
    (if updating Price information)

    Cause:
    This behavior is the result of VYG-6440.

    Resolution:
    Issue VYG-6440 is resolved by HFS 9.1.0.2.

    If you are on Voyager 9.1.0 and experiencing symptoms described, open a Case and request the fix for VYG-6440.

    Additional Information

    Replication steps:
    1) In Acquisitions, create purchase order (PO), and add a line item
    2) Approve PO
    3) Highlight line item > Line Item > Edit Approved
    4) Click in the List Price field and enter a new price
    5) Click Save
    6) Receive error message: An error occurred while saving the line item changes

    Other information: On Linux, line item can be successfully edited.

    Category: Acquisitions


    • Article last edited: 3/20/2015