"An Error occurred while saving the Line item changes" when edit Approved

Problem Symptoms

• Edit Approved line item results in "An error occurred while saving the line item changes" when click Save.
• log.voyager records acqsvr error:

acqsvr[22474] - ERROR - Tue Mar 17 14:29:11 2015
- db::line_item_copy_mfhd_history.Insert - vdb_ora.cpp[280]
SQL Error -1458: ORA-01458: invalid length inside variable character string
(if updating Intended Location)
OR
acqsvr[22474] - ERROR - Tue Mar 17 14:29:11 2015
- db::line_item.Update - vdb_ora.cpp[280]
SQL Error -1458: ORA-01458: invalid length inside variable character string
(if updating Price information)

Defect Status

Issue VYG-6440 is resolved by HFS 9.1.0.2.

If you are on Voyager 9.1.0 and experiencing symptoms described, open a Case and request the fix for VYG-6440.

Replication steps

1. In Acquisitions, create purchase order (PO), and add a line item
2. Approve PO
3. Highlight line item > Line Item > Edit Approved
4. Click in the List Price field and enter a new price
5. Click Save
6. Receive error message: An error occurred while saving the line item changes

Additional Information

The problem only occurs for sites running Solaris; for sites running Linux, the line item can be successfully edited.

• Article last edited: 09-Aug-2022