"An Error occurred while saving the Line item changes" when edit Approved
- Product: Voyager
- Product Version: 9.1
Problem Symptoms
- Edit Approved line item results in "An error occurred while saving the line item changes" when click Save.
- log.voyager records acqsvr error:
acqsvr[22474] - ERROR - Tue Mar 17 14:29:11 2015
- db::line_item_copy_mfhd_history.Insert - vdb_ora.cpp[280]
SQL Error -1458: ORA-01458: invalid length inside variable character string
(if updating Intended Location)
OR
acqsvr[22474] - ERROR - Tue Mar 17 14:29:11 2015
- db::line_item.Update - vdb_ora.cpp[280]
SQL Error -1458: ORA-01458: invalid length inside variable character string
(if updating Price information)
Defect Status
Issue VYG-6440 is resolved by HFS 9.1.0.2.
If you are on Voyager 9.1.0 and experiencing symptoms described, open a Case and request the fix for VYG-6440.
Replication steps
- In Acquisitions, create purchase order (PO), and add a line item
- Approve PO
- Highlight line item > Line Item > Edit Approved
- Click in the List Price field and enter a new price
- Click Save
- Receive error message: An error occurred while saving the line item changes
Additional Information
The problem only occurs for sites running Solaris; for sites running Linux, the line item can be successfully edited.
- Article last edited: 09-Aug-2022