Skip to main content
ExLibris

Knowledge Assistant

BETA
 
  • Subscribe by RSS
  • Back
    Voyager

     

    Ex Libris Knowledge Center
    1. Search site
      Go back to previous article
      1. Sign in
        • Sign in
        • Forgot password
    1. Home
    2. Voyager
    3. Knowledge Articles
    4. Call Slip requests write to call_slip table with -1 as patron_db_id value

    Call Slip requests write to call_slip table with -1 as patron_db_id value

    1. Last updated
    2. Save as PDF
    3. Share
      1. Share
      2. Tweet
      3. Share
    1. Problem Symptoms:
    2. Cause:
    3. Resolution:
    • Article Type: General
    • Product: Voyager
    • Product Version: 8.1.0

     

    Problem Symptoms:

    • Unable to delete patron record in Circulation
    • Receive error: "Unable to delete patron. Patron has outstanding UB requests" (even if institution does not use UB)
    • Call slip requests write to the call_slip table with -1 as the patron_db_id value, instead of 0

    Cause:

    This behavior is a result of Issue 18708 / VYG-4211.

    Resolution:

    Issue VYG-4211 is resolved for Voyager 9.1.0 and higher.

     

    Category: Circulation


    • Article last edited: 12/17/2015
    View article in the Exlibris Knowledge Center
    1. Back to top
      • Call slip request prevents deletion of bib record.
      • Call to Voyager VXWS web service results in "Voyager VXWS URL Not Found"
    • Was this article helpful?

    Recommended articles

    1. Article type
      Topic
      Language
      English
      Product
      Voyager
    2. Tags
      This page has no tags.
    1. © Copyright 2025 Ex Libris Knowledge Center
    2. Powered by CXone Expert ®
    • Term of Use
    • Privacy Policy
    • Contact Us
    2025 Ex Libris. All rights reserved