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    4. Callslip continuously sends pages to receipt printer when F409 is included

    Callslip continuously sends pages to receipt printer when F409 is included

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    1. Symptoms
    2. Defect Status
    3. Replication Steps
    4. Workaround
    • Article Type: Known Issue
    • Product: Voyager
    • Product Version: 8.1.1
    • Relevant for Installation Type: Dedicated-Direct; Direct; Local; Total Care

    Symptoms

    *Callslip request printouts are continuously spooled to the printer.

    Defect Status

    Issue VYG-6741 is currently in Development

    Replication Steps

    1. Create a callslip request for an item that has Copy Information (Enumeration, Chronology, Year, Caption, Free Text, and Copy Number)
    2. Update callslip.ini to include F409, Copy information.
    3. Print Callslip
    4. The print job spools pages until it is canceled.
    5. Callslip Daemon crashes with a Run Time Error 6 or 482.

    Workaround

    Replace F409 with F402, F403, F404, and F407

    Category: Call Slip


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