Can't cancel PO: "This purchase order contains serials and cannot be canceled."
- Article Type: General
- Product: Voyager
- Product Version: all
- Attempting to cancel purchase order results in error message: "This purchase order contains serials and cannot be canceled."
- At least one Line item copy displays Received Complete status on PO footer, Received Partial in Detailed Line Item>Copy Status tab
- Purchase order status is Approved
- No pending invoices are attached to purchase order
- Purchase order contains a line item with a subscription component
Purchase order contains a line item with an active subscription component, preventing its deletion.
1. a. If a record of issues received is needed, transfer that information to the holdings record in Cataloging
OR b. If you have a new order for the same title, copy the old PO with components re-linked (so the component is attached to new line item & PO, not old)
2. Delete subscription component
3. Cancel purchase order
- Article last edited: 10/8/2013