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    Cat module unresponsive when printing spine/piece labels with margins over 1.0

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    • Product: Voyager
    • Product Version: 8.2.2, 9.0, 9.1, 9.1.1, 9.2.0
    • Relevant for Installation Type: Dedicated-Direct, Direct, Local, Total Care

     

    Symptoms

    When "Margin" setting in the spinelabel.cfg file is 1.0 or over and the operator selects File>Print Label>Print, the client will become unresponsive and will require manual closing in the task manager.

    Defect Status

    VYG-6854 is resolved for Voyager 9.2.1 and higher.

    Replication Steps

    1. Open the spinelabel.cfg from the Misc folder.
    2. Change the [Print Options Holdings] stanza to something like the following, with 1.0 or higher in the "Margin" stanza:
    [Print Options Holdings]
StandardFont=Times New Roman
StandardFontSize=12
AlternateFont=Arial
AlternateFontSize=12
Copies=1
TabWidth=1
Margin=1.0
SpineLabelHeight=1.625
SpineLabelWidth=.9
PieceLabelHeight=1.625
PieceLabelWidth=2.9
    1. Open a record; "Get Holdings", File>Print Label>Print
    2. Cat client becomes unresponsive and requires manual closing

    Workaround

    Keep "Margin" setting under 1.0

     

     

    • Article last edited: 01-June-2016