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    Cat module unresponsive when printing spine/piece labels with margins over 1.0

    • Product: Voyager
    • Product Version: 8.2.2, 9.0, 9.1, 9.1.1, 9.2.0
    • Relevant for Installation Type: Dedicated-Direct, Direct, Local, Total Care

     

    Symptoms

    When "Margin" setting in the spinelabel.cfg file is 1.0 or over and the operator selects File>Print Label>Print, the client will become unresponsive and will require manual closing in the task manager.

    Defect Status

    VYG-6854 is resolved for Voyager 9.2.1 and higher.

    Replication Steps

    1. Open the spinelabel.cfg from the Misc folder.
    2. Change the [Print Options Holdings] stanza to something like the following, with 1.0 or higher in the "Margin" stanza:
    [Print Options Holdings]
    StandardFont=Times New Roman
    StandardFontSize=12
    AlternateFont=Arial
    AlternateFontSize=12
    Copies=1
    TabWidth=1
    Margin=1.0
    SpineLabelHeight=1.625
    SpineLabelWidth=.9
    PieceLabelHeight=1.625
    PieceLabelWidth=2.9
    1. Open a record; "Get Holdings", File>Print Label>Print
    2. Cat client becomes unresponsive and requires manual closing

    Workaround

    Keep "Margin" setting under 1.0

     

     


    • Article last edited: 01-June-2016
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