How are call slips stored in the database?
- Article Type: Q&A
- Product: Voyager
- Product Version: 8.2.0
Question
How are call slips stored in the database?
Answer
Call slips are stored in the CALL_SLIP and CALL_SLIP_ARCHIVE tables.
Additional Information
Requests are moved to the archive table once the SysAdmin > Call Slips > Queues > Expire Period for unprocessed requests or Archive Period for processed requests has passed.
Category: Call Slip
- Article last edited: 10/8/2013