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    How to add a physical address to an emailed Overdue Notice?

    • Product: Voyager
    • Product Version: all
    • Relevant for Installation Type: Multi-Tenant Direct, Dedicated-Direct, Local, TotalCare



    When uncustomized, the NoticeEmail.cfg only includes the Circ Happening Location for the transaction in the notice that is produced -- is it possible to include physical address information as well?


    1. Copy the uncustomized NoticeEmail.cfg file off to a safe location so there is a backup copy
    2. Edit the NoticeEmail.cfg file to have address information in the ContactLoc= variable, like so:

    LastLine=If you have questions or need assistance contact us at:
    ContactLoc=1350 E. Touhy Ave Suite 150 West, Des Plaines, IL 60016:

    3. Note the display the next time an email notice goes out, like this example of an Overdue Notice:


    Additional Information

    The formatting of the NoticeEmail.cfg file does not allow for carriage returns in the address -- it must be all on one line.



    • Article last edited: 11-Apr-2022
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