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    4. Increase firewall timeout value on hosted Voyager server

    Increase firewall timeout value on hosted Voyager server

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    1. Question
    2. Answer
    3. Additional Information
    • Product: Voyager
    • Product Version: All
    • Relevant for Installation Type: Dedicated-Direct; Direct; Total Care

    Question

    Can the firewall timeout value be increased for a hosted Voyager environment?

    Answer

    Yes; submit a case with support with the proposed increase. The request will be forwarded to the Cloud Production team.

    Additional Information

    If your Voyager server is hosted by Ex Libris, the default timeout setting for the hosted environment firewall is 4 hours.


    Article last edited: 13-Aug-2019 

    View article in the Exlibris Knowledge Center
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    2. Tags
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      2. firewall
      3. Hosted
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