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    Increase firewall timeout value on hosted Voyager server

    • Product: Voyager
    • Product Version: All
    • Relevant for Installation Type: Dedicated-Direct; Direct; Total Care


    Can the firewall timeout value be increased for a hosted Voyager environment?


    Yes; submit a case with support with the proposed increase. The request will be forwarded to the Cloud Production team.

    Additional Information

    If your Voyager server is hosted by Ex Libris, the default timeout setting for the hosted environment firewall is 4 hours.

    Article last edited: 13-Aug-2019