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Ex Libris Knowledge Center

Increase firewall timeout value on hosted Voyager server

  • Article Type: Q&A
  • Product: Voyager
  • Product Version: All
  • Relevant for Installation Type: Dedicated-Direct; Direct; Total Care

Question

Can the firewall timeout value be increased for a hosted Voyager environment?

Answer

Yes; submit a case with support with the proposed increase. The request will be forwarded to the Cloud Production team.

Category: Server issues