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    MS: selected room is not available for the following booking

    • Article Type: Known Issue
    • Product: Voyager
    • Product Version: 9
    • Relevant for Installation Type: Dedicated-Direct; Direct; Local; Total Care


    * When creating a booking on multiple dates for a room, and the booking conflicts with another booking, the error indicates the last date entered the date actual date of the conflict.

    Defect Status

    Issue 16384-433 / VYG-4567 is resolved in Voyager 9.0.0 and higher.

    Replication Steps

    1. Create a booking for patron A/room 1 on January 21, 12-3pm.
    2. Create a booking for multiple dates for patron B/room 1 including January 21, 12-3pm.
    3. You will receive an error: ‘selected room is not available for the following booking: date’
    4. The date will be the last date entered on the booking, not Jan 21, which actually overlaps.
    5. The user must remove dates one at a time from the booking until they no longer receive an error.

    Category: Voy Media Scheduling

    • Article last edited: 3/18/2014