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    Media Scheduling: "Requestor is not authorized to book equipment of this type"

    • Article Type: General
    • Product: Voyager
    • Product Version: 8.1.1

    Problem Symptoms:
    ?€¢ Error message: "Requestor is not authorized to book equipment of this type" upon equipment check out.

    Cause:
    No default matrix present

    Resolution:
    Create a default All/All matrix:
    1. Go to Media System Administration > Media Scheduling > Policy Groups > choose appropriate policy group > Edit > Matrices > Equipment tab
    2. Click "New", which will bring up New Equipment Matrix Assignments section in bottom half of window
    3. Choose Equipment Type: "All"
    4. Choose Patron Group: "All"
    5. Choose Settings: "Default Settings: [3 Hour]"
    6. Click "Save"

    Category: (Voy Media Scheduling)


    • Article last edited: 10/8/2013