Problem Symptoms

• Persistent link from bib record in OPAC works properly until persistent link is copied and pasted into a different browser
• Pasting persistent link into different browser session results in "WebVoyage System Error"

Cause

Typo in skin name in the web.xml file causes no default skin to be assigned in new browser session

Resolution

Fix typographical errors in web.xml file, found in this directory: /m1/voyager/xxxdb/tomcat/vwebv/context/vwebv/WEB-INF

Additional Information

In web.xml file, default skin is assigned here:

<init-param>
<param-name>DefaultSkin</param-name>
<param-value>en_US</param-value>
<description>
The default skin (locale) to use in this application.
This value must exactly match (including case) one of
the ui subdirectory names.
</description>

• Article last edited: 08-Oct-2013