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    4. REP: Notices are not processed when patron last name is longer than 30 characters

    REP: Notices are not processed when patron last name is longer than 30 characters

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    1. Symptoms
    2. Defect Status
    3. Replication Steps
    4. Workaround
    • Article Type: Known Issue
    • Product: Voyager
    • Product Version: 9.2.0
    • Relevant for Installation Type: Dedicated-Direct; Direct; Local; Total Care

    Symptoms

    *Less circulation notices are processed than are actually in the inp file.
    *Reporter says there are no notices to process of a particular type though there are notices in the input file.

    Defect Status

    Issue VYG-6527 is resolved for Voyager 9.2.0 and higher.

    Replication Steps

    1. Create a patron with a last name longer than 30 characters.
    2. Add a fine to the patron record.
    3. Run circjob 12 to create fine/fee notices and any other notices.
    4. Build the notices in reporter.
    5. The fine/fee notice for the patron in step 1 as well as any subsequent notices will not be built.

    Workaround

    Limit last names to 30 characters or less.

    Category: Reporter


    • Article last edited: 3/11/2015
    View article in the Exlibris Knowledge Center
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