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    4. Tomcat process won't start

    Tomcat process won't start

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    1. Problem Symptoms
    2. Cause
    3. Resolution
    4. Additional Information
    • Product: Voyager
    • Product Version: 8.2.0

    Problem Symptoms

    • Tomcat not running for xxxdb on server
    • When attempt to start process, message: Tomcat appears to still be running with PID NNNNN. Start aborted.

    Cause

    A stale PID file failed to clear and is now preventing startup.

    Resolution

    Remove the PID file & start tomcat:

    1. Connect to the server & move to the tomcat directory for your database instance: cd /m1/voyager/xxxdb/tomcat
    2. List the files in the directory: ls -l
      1. Look in the catalina.pid file; note that the PID in the file matches the PID mentioned in the message.
      2. Confirm that the process does not match any running tomcat process.
    3. Remove the file: rm -i catalina.pid
    4. Confirm you referenced the correct file for deletion and that you do wish to delete the file when prompted.
    5. Start tomcat: ./tsvrctl start

    Additional Information

    Related article, How to Properly Restart Apache and Tomcat


    • Article last edited: 29-May-2014
    View article in the Exlibris Knowledge Center
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