Voyager AutoUpdate fails on Windows 7 and Windows 8
- Product: Voyager
- Product Version: 8.2.0
Symptoms
- When AutoUpdate to Voyager 8.2.0 on Windows 7 or Windows 8, receive
Run-time error '5':
Invalid procedure call or argument
- RTE-5 is also received if user is logged onto PC as an Administrator user.
- When start the client using "Run as Administrator" feature instead, AutoUpdate works.
Defect Status
Issues VYG-1120 and VYG-5423 are fixed for Voyager 9.0.
Additional Information
Two workarounds are available as solutions to this issue. These are published in the document Client Auto Update Note - November 2012.pdf
With increased security of Windows systems, AutoUpdate has become increasingly problematic to implement and support. In some environments it no longer works. Support recommends you consider different options/methods for installing new clients.
- Article last edited: 01-Feb-2019