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    Voyager AutoUpdate fails on Windows 7 and Windows 8

    • Article Type: General
    • Product: Voyager
    • Product Version: 8.2.0

    Problem Symptoms:
    * When AutoUpdate to Voyager 8.2.0 on Windows 7 or Windows 8, receive
    Run-time error '5':
    Invalid procedure call or argument
    * RTE-5 is also received if user is logged onto PC as an Administrator user.
    * When start the client using "Run as Administrator" feature instead, AutoUpdate works.

    Cause:
    This behavior is caused by Known Issues VYG-1120 and VYG-5423.

    Resolution:
    Issues VYG-1120 and VYG-5423 are fixed for Voyager 9.0.

    Additional Information

    Two workarounds are available as solutions to this issue. These are published in the document "Client Auto Update - November 2012.pdf" available under Upgrade Release Planning in the Documentation Center.

    Category: Upgrade


    • Article last edited: 3/18/2014