Skip to main content
ExLibris

Knowledge Assistant

BETA
 
  • Subscribe by RSS
  • Back
    Voyager

     

    Ex Libris Knowledge Center
    1. Search site
      Go back to previous article
      1. Sign in
        • Sign in
        • Forgot password
    1. Home
    2. Voyager
    3. Knowledge Articles
    4. WebV: Multi-limit quick limits with no hits give WebVoyage System Error

    WebV: Multi-limit quick limits with no hits give WebVoyage System Error

    1. Last updated
    2. Save as PDF
    3. Share
      1. Share
      2. Tweet
      3. Share
    1. Symptoms
    2. Defect Status
    3. Replication Steps
    4. Workaround
    • Product: Voyager
    • Product Version: 7.2.2 - 8.2.0

    Symptoms

    Using a multi-limit quick limit on the basic search page results in a WebVoyage System Error if the search returns no hits.

    Defect Status

    Issue 16384-17633/16384-11233 resolved in Voyager 8.2.0 and higher.

    Replication Steps

    1. Make a copy of the exl_default skin
    2. Edit webvoyage.properties > Limit To section > add a limit that uses multiple limits, formatted as specified in the comments for that section:
    # To set up multiple limits to be associated with one quick limit drop-down option, use a vertical bar between the valid limit types.
    # For example:
    # page.search.limitTo.text.limit=LANG=ENG|MEDI=v

    Example: 

    page.search.limitTo.Multiple=
    page.search.limitTo.Multiple.limit=MEDI=v|LANG=ENG
    page.search.limitTo.Multiple.order=5
    page.search.limitTo.Multiple.text=Multiple limits
    1. In WebVoyage, bring up your skin and navigate to the Basic search.
    2. Enter a search term that will return 0 results when the multi-limit quick limit is applied, but do not limit the search yet.
    3. Click Search.
    4. On Titles List, choose multi-limit quick limit from options on the right.
    5. No results are returned. No errors appear.
    6. Repeat steps 3-5, but apply the quick limit in step 4 this time.
    7. WebVoyage System Error returned.

    Workaround

    Use post-search quick limits rather than selecting in search page drop-down.


    • Article last edited: 07-Mar-2015
    View article in the Exlibris Knowledge Center
    1. Back to top
      • WEBV: MARC 264 fields do not display in Classic Webvoyage
      • WEBV: Multiple limits and remove post search filter option not available
    • Was this article helpful?

    Recommended articles

    1. Article type
      Topic
      Language
      English
      Product
      Voyager
    2. Tags
      1. voy-resolved-8
    1. © Copyright 2025 Ex Libris Knowledge Center
    2. Powered by CXone Expert ®
    • Term of Use
    • Privacy Policy
    • Contact Us
    2025 Ex Libris. All rights reserved