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    WebV: Multi-limit quick limits with no hits give WebVoyage System Error

    • Product: Voyager
    • Product Version: 7.2.2 - 8.2.0

    Symptoms

    Using a multi-limit quick limit on the basic search page results in a WebVoyage System Error if the search returns no hits.

    Defect Status

    Issue 16384-17633/16384-11233 resolved in Voyager 8.2.0 and higher.

    Replication Steps

    1. Make a copy of the exl_default skin
    2. Edit webvoyage.properties > Limit To section > add a limit that uses multiple limits, formatted as specified in the comments for that section:
    # To set up multiple limits to be associated with one quick limit drop-down option, use a vertical bar between the valid limit types.
    # For example:
    # page.search.limitTo.text.limit=LANG=ENG|MEDI=v

    Example: 

    page.search.limitTo.Multiple=
    page.search.limitTo.Multiple.limit=MEDI=v|LANG=ENG
    page.search.limitTo.Multiple.order=5
    page.search.limitTo.Multiple.text=Multiple limits
    1. In WebVoyage, bring up your skin and navigate to the Basic search.
    2. Enter a search term that will return 0 results when the multi-limit quick limit is applied, but do not limit the search yet.
    3. Click Search.
    4. On Titles List, choose multi-limit quick limit from options on the right.
    5. No results are returned. No errors appear.
    6. Repeat steps 3-5, but apply the quick limit in step 4 this time.
    7. WebVoyage System Error returned.

    Workaround

    Use post-search quick limits rather than selecting in search page drop-down.


    • Article last edited: 07-Mar-2015