Symptoms

When searching for outgoing EDI messages, if you first search by Create Date and then change your criteria to Message status, you'll incorrectly see the statuses for incoming statuses instead of outgoing statuses

Defect Status

VYG-4238 is still in a Development status

Replication Steps

• Go to EDI>Process EDI Messages

• Click on the Outgoing tab

• Search by Create Date greater than X (a date that will yield results) and click Find

• Change your Search by criteria to Message Status equals and click in the Search For box to see the available statuses to select -- you'll see document deleted, failed to load, loaded and new (these are the statuses that should be available for Incoming messages; statuses for Outgoing messages should be Agent reports message sent, Agent reports problem sending msg, new message, written to file for sending)

Workaround

• Click Clear

• Search by Message status equals and click in the Search For box and this time you'll see the appropriate statuses

• Article last edited: 26-Sep-2022