- Product: 360 Core Client Center
When uploading to my Client Center profile (for example, uploading a title list by using the ODSE (Offline Date and Status Editor), why I am getting an error saying my file is too big?
This article pertains to the use of these uploading tools: Offline Date and Status Editor (ODSE), Library-Specific Holdings, and Cost Data Upload for 360 Resource Manager and 360 Counter clients. For issues regarding the 360 Counter usage-data uploader, please instead see this article.
When you upload a file into the Client Center, there are certain system limitations. For one, if you try to upload a file that is larger than 4 MB, you will likely get an error stating that the file size is too large to be uploaded:
In some cases you may instead see a different error message, such as one of the below two examples:
When the system will not accept the upload file, please create a few smaller files (maximum 4 MB each) out of your large file and re-upload the smaller files.
- Date Created: 9-Feb-2014
- Last Edited Date: 27-Nov-2016
- Old Article Number: 7495