• Article Type: General
• Product: Aleph
• Product Version: 20

Description:
When I run the Upgrade Express kit and choose:

2. Export customer data

and then
3. Export Oracle data & pack the u-tree in one step

the screen flashes something that goes too fast to read and goes back to the main UE menu. I have also tried just Export Oracle data and it does the same thing. It does not appear to be working any further.

(This is UE kit version 1.09.)

Resolution:
[From site:]

The problem was the lack of the logs directory in the UE kit directory. I do not know why it wasn't there upon extraction of the UE kit. I will now proceed with trying to export the data.

• Article last edited: 10/8/2013