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    • Aleph
    Ex Libris Knowledge Center

    upgrade_util: "Export customer data" flashes something too fast to read & stops

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    • Article Type: General
    • Product: Aleph
    • Product Version: 20

    Description:
    When I run the Upgrade Express kit and choose:

    2. Export customer data

    and then
    3. Export Oracle data & pack the u-tree in one step

    the screen flashes something that goes too fast to read and goes back to the main UE menu. I have also tried just Export Oracle data and it does the same thing. It does not appear to be working any further.

    (This is UE kit version 1.09.)

    Resolution:
    [From site:]

    The problem was the lack of the logs directory in the UE kit directory. I do not know why it wasn't there upon extraction of the UE kit. I will now proceed with trying to export the data.

    • Article last edited: 10/8/2013