• Article Type: General
• Product: Alma

Problem Symptoms:
In the Job Report for the Users SYNCHRONIZE using profile Student Information System job get error "The entity name must immediately follow the '&' in the entity reference" and the job fails to load any records.

Cause:
The user file contains a" &."

Resolution:
Check the user file for an ampersand and replace it with its XML entity equivalent &.

Category: User Management - Alma

Subject: Integrations

• Article last edited: 5/29/2014