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    "Failed to stop WEB Services server. please deactivate it manually."

    • Article Type: General
    • Product: Aleph
    • Product Version: 22

    Problem Symptoms:
    After upgrading to v22, util w/3/7/9 to restart "WEB Services Server" (and util w/2/7/1 to shut it down) get the message: "Failed to stop WEB Services server. please deactivate it manually."

    ./ doesn't work either. See Additional Information below.

    Uncertain. It seems to be a problem with the transition from jboss --> tomcat in v22.

    1. Do "ps -ef |grep java" to get the number of the java process running for this aleph instance, such as:
    aleph 19063 1 14 13:40 pts/3 00:00:08 /exlibris/aleph/a22_2/product/local/java/bin/java <etc>

    2. kill process number shown (in this case, "19063")
    3. restart the WEB Services server using util w/3/7/9.

    Additional Information

    Sample error messages for jboss_shutdown:

    > jbin
    > /
    sending shutdown signal
    WARNING: error instantiating 'org.apache.juli.ClassLoaderLogManager' referenced by java.util.logging.manager, class not found
    java.lang.ClassNotFoundException: org.apache.juli.ClassLoaderLogManager not found
    <<No stacktrace available>> <etc.>

    Category: System Management (500)

    • Article last edited: 7/30/2014