• Article Type: General
• Product: Aleph
• Product Version: 18.01

Description:
The message "unable to find global patron information" occurs trying to bring up a patron.

1) tab_bor_id.eng exists in ./abc00/tab

2) z303 exists

A/17/10/2:

TAB z303 50M 0K ts0
IND z303_id 10M 0K ts1
IND z303_id1 1M 0K ts1

3) There is a problem with the z303 indexes:
A/17/14
Segmentation fault
Table/Index z303 not managed by ABC00 check file list !

Resolution:
See Article 000045918 (Segmentation fault, "if: Expression Syntax" on util a/17/nn) in regard to the Segmentation fault.

In regard to the "unable to find global patron information", since all the Z303's are in abc00 and USER-SHARING=Y is intended, because of the lack of the USER-SHARING line in the abc50 tab100 and the abc00 tab100, it is defaulting to USER-SHARING=N.

Category: Circulation

• Article last edited: 10/8/2013