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    "Unable to find id" errors for message.dat in Print Daemon

     

    • Product: Aleph
    • Product Version: 23
    • Relevant for Installation Type: Dedicated-Direct, Direct, Local, Total Care

     

    Description

    When we activate the GUI Print Daemon, printing is interrupted between each slip by the following messages:

      Unable to find id: PrintUtilEnd in file: message.dat
      Unable to find id: PrintRemote ToDir in file: message.dat
      Unable to find id: Print Error Number in file: message.dat

    Resolution

    This occurred because a new message.dat file was distributed as part of version 23.3 (v23 rep_change 003046).

       As described in this article, Version Check hasn't picked it up because it's looking at /exlibris/aleph/a23_1/aleph/pc_exe/sp_exe on the server (rather than /exlibris/aleph/a23_1/aleph/pc_exe/sp_conf).  
       Since you have almost certainly made no local changes to this message.dat file, English-language customers can replace the .\alephcom\tab\eng\message.dat on your PC with the new one (message.dat.new.txt) attached to this Case.  (Rename the existing alephcom message.dat file to message.dat.old and then rename the message.dat.new.txt to message.dat.  Then restart the GUI client and the print daemon.)  

     


    • Article last edited: 19-Aug-2020