Skip to main content
ExLibris

Knowledge Assistant

BETA
  • Subscribe by RSS
  • Back
    Aleph

     

    Ex Libris Knowledge Center
    1. Search site
      Go back to previous article
      1. Sign in
        • Sign in
        • Forgot password
    1. Home
    2. Aleph
    3. Knowledge Articles
    4. AIK: license verify: ld.so.1: rts32: fatal: libclntsh.so.11.1: open failed

    AIK: license verify: ld.so.1: rts32: fatal: libclntsh.so.11.1: open failed

    1. Last updated
    2. Save as PDF
    3. Share
      1. Share
      2. Tweet
      3. Share
    No headers
    • Article Type: General
    • Product: Aleph
    • Product Version: 20

    Description:
    When attempting to verify our new version 20 license with the AIK I'm given the following error:

    ld.so.1: rts32: fatal: libclntsh.so.11.1: open failed: No such file or directory
    INFO: Do Not continue with the installation until license issue will be solved.

    Error: Failed during license check.... please check

    A couple of things to note: I have not installed Oracle 11, at least not the version provided by Ex Libris. Our DBAs have their own specific Oracle setup we're trying to work with. That means they've cloned the 10 database and done an in place upgrade to 11. Is it possible to continue without doing the Oracle install provided in the AIK or is that a necessary part even if we don't use that Oracle installation?

    Resolution:
    Solved this by updating the /exlibris/aleph/a20_1/alephe/aleph_start file with the correct Oracle values.


    • Article last edited: 10/8/2013
    View article in the Exlibris Knowledge Center
    1. Back to top
      • AIK: length of oracle user name
      • AIK: mv: cannot stat `/exlibris/app/oracle/product/11r2': No such file or direct
    • Was this article helpful?

    Recommended articles

    1. Article type
      Topic
      Language
      English
      Product
      Aleph
    2. Tags
      1. 20
      2. contype:kba
      3. Prod:Aleph
      4. Type:General
    1. © Copyright 2025 Ex Libris Knowledge Center
    2. Powered by CXone Expert ®
    • Term of Use
    • Privacy Policy
    • Contact Us
    2025 Ex Libris. All rights reserved