Skip to main content
ExLibris

Knowledge Assistant

BETA
 
  • Subscribe by RSS
  • Back
    Aleph

     

    Ex Libris Knowledge Center
    1. Search site
      Go back to previous article
      1. Sign in
        • Sign in
        • Forgot password
    1. Home
    2. Aleph
    3. Knowledge Articles
    4. AIK - "Relocate alephe directory - error 'drop user' " with TWO_TASK

    AIK - "Relocate alephe directory - error 'drop user' " with TWO_TASK

    1. Last updated
    2. Save as PDF
    3. Share
      1. Share
      2. Tweet
      3. Share
    1. Additional Information
    • Article Type: General
    • Product: Aleph
    • Product Version: 21

    Problem Symptoms:
    Error running AIK step 5.5 "Relocate alephe directory" with TWO_TASK:

    Failed during alephe relocation - drop user

    Cause:
    Defective tnsnames.ora entry; Oracle listener not connected.

    Resolution:
    Correct $ORACLE_HOME/network/admin/tnsnames.ora entry; connect listener.

    In TWO_TASK, the application server $ORACLE_HOME/network/admin/tnsnames.ora needs to match the "service_names" parameter found in Oracle on the DB server, as described in Article 000036064 (KB 16384-61809) ("Connection to the database aleph21 via listener hasn't been established yet").

    Additional Information

    Article link:  Connection to the database aleph21 via listener hasn't been established yet"

    See also, Article 000044596 (KB 16384-33490) {"Oracle on separate server (TWO_TASK environment)"}, with a reference to the Aleph 20 System Administration Guide:
    "... the parameter which specifies the database server is ORA_HOST in $alephe_root/aleph_start -- but the $ORACLE_HOME/network/admin/tnsnames.ora also needs to match."

    In this specific case, /exlibris/app/oracle/product/11r2/network/admin/tnsnames.ora had:

    .aleph21=(description=
    (address=
    (protocol=ipc)
    (key=aleph21))
    (address=
    (protocol=tcp)
    (host=)
    (port=1521))
    (connect_data=(service_name=aleph21.)(server=DEDICATED)))

    The ".aleph21" was incorrect.... Erroneous initial "." . Also, "service_name=aleph21." There should be no terminal period.

    AIK (Aleph Installation Kit), Appendix F, is related to this topic.

    Category: Installations & Upgrades

    Subject: AIK


    • Article last edited: 11/20/2013
    View article in the Exlibris Knowledge Center
    1. Back to top
      • After v21 SP 2638: "Failed to read reply" trying to connect to server with GUI
      • AIK - COBOL Installation
    • Was this article helpful?

    Recommended articles

    1. Article type
      Topic
      Language
      English
      Product
      Aleph
    2. Tags
      1. 21
      2. AIK
      3. contype:kba
      4. Installations & Upgrades
      5. Prod:Aleph
      6. Type:General
    1. © Copyright 2025 Ex Libris Knowledge Center
    2. Powered by CXone Expert ®
    • Term of Use
    • Privacy Policy
    • Contact Us
    2025 Ex Libris. All rights reserved