Skip to main content
ExLibris

Knowledge Assistant

BETA
 
  • Subscribe by RSS
  • Back
    Aleph

     

    Ex Libris Knowledge Center
    1. Search site
      Go back to previous article
      1. Sign in
        • Sign in
        • Forgot password
    1. Home
    2. Aleph
    3. Knowledge Articles
    4. ARC 4.0: Drag and Drop does not work

    ARC 4.0: Drag and Drop does not work

    1. Last updated
    2. Save as PDF
    3. Share
      1. Share
      2. Tweet
      3. Share
    No headers
    • Article Type: General
    • Product: Aleph
    • Product Version: 4

    Problem Symptoms:
    Drag and Drop of a field in Query Studio does not work

    Cause:
    Possible cause:
    - Browser version
    - Security settings of the browser

    Resolution:
    A. Use double click for inserting the desired field.
    In order to place the column in front of an existing column: mark the existing column and then double click on the desired new field

    B. right click on the field: use the 'insert' option to insert the field

    C. In Internet Explorer: add the ARC portal to the 'trusted sites' in 'Internet Options > Security > Trusted sites'-

    Category: ARC Configuration/Permission - ARC

    Subject: ARC


    • Article last edited: 4/22/2014
    View article in the Exlibris Knowledge Center
    1. Back to top
      • ARC 4.0 Supported browsers
      • ARC 4.0: Order subscription dates in ARC Query Studio report (Acquisition Budgets)
    • Was this article helpful?

    Recommended articles

    1. Article type
      Topic
      Language
      English
      Product
      Aleph
    2. Tags
      1. 4
      2. arc
      3. ARC Configuration/Permission - ARC
      4. contype:kba
      5. Prod:Aleph
      6. Type:General
    1. © Copyright 2025 Ex Libris Knowledge Center
    2. Powered by CXone Expert ®
    • Term of Use
    • Privacy Policy
    • Contact Us
    2025 Ex Libris. All rights reserved