ARC Report Studio error: promptLocale_en-US.xml
- Product: Aleph
- Product Version: 20, 21, 22, 23
- Relevant for Installation Type: Dedicated-Direct, Direct, Local, Total Care
Question
When trying to open a report with Report Studio using icon, the following error appears:
404 - Not Found
URL: cchl/res/promptLocale_en-US.xml
Response Text:
<!DOCTYPE HTML PUBLIC "-//IETF//DTD HTML 2.0//EN">
<html><head>
<title>404 Not Found</title>
</head><body>
<h1>Not Found</h1>
<p>The requested URL /pat/cchl/res/promptLocale_en-US.xml was not found on this server.</p>
<hr>
<address>Apache/2.2.29 (Unix) Server at arc.library.edu Port 8081</address>
</body></html>
Another version of error:
404 - Not Found
URL: cchl/res/promptLocale_en-CA.xml
Answer:
Option A:
1. Connect to Unix as crn user
2. Go to directory
cd $CRN_HOME/webcontent/pat/cchl/res
3.Copy file promptLocale_en-gb.xml
cp promptLocale_en-us.xml promptLocale_en-US.xml
(or any other language extension, like promptLocale_en-fre.xml to promptLocale_en-FRE.xml)
4. Restart ARC
a. $arce_root/arc_shutdown
b. $arce_root/arc_startup
Option B - Change the language to English (neither US nor Canadian) - both in FireFox and in Cognos.
Additional Information
May be a Cognos defect.
- Article last edited: 15-May-2016