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    After implementing v21 rep_change 2340 get_buf_z36_doc.gnt still occurs

    • Article Type: General
    • Product: Aleph
    • Product Version: 20

    Problem Symptoms:
    Even after implementing v21 rep_change 2340 (June 2013 SP for Aleph 21), the "get_buf_z36_doc.gnt" error, described in KB 16384-59714 ("Communication error after barcode search"), still occurs.

    Cause:
    The field Z30-IP-LAST-RETURN-V6 was mistakenly filled with "*". In item history field Z30H-IP-LAST-RETURN-V6, it became a junk character, causing a GUI crash.

    Resolution:
    The (previously "damaged") data must be fixed with SQL commands in ADM libraries. Please contact Ex Libris Aleph Support.

    Category: Circulation (500)


    • Article last edited: 10/8/2013