- Article Type: General
- Product: Aleph
- Product Version: 21
After installing the v21 Minor Release (SP 2278), Version Check doesn't work:
1. "Failed to read reply" or
2 Version Check seems to be downloading files, but doesn't actually do anything: each time you do Version Check again, it shows the same files being downloaded.
*And* all of the following fail:
* "Error 0015 Not defined in file pc_job_c1201" message in Task Manager when FileList is clicked on
* In Circ, clicking on Local Patron Info causes the client to crash
* In Search in any module, clicking on "Show" causes the client to crash
The alephcom.ini "[Version Control] Library=" parameter specifies a library whose library.ini entry is commented out or points to the wrong server. Example: it specifies "Library=USM01", and the library.ini entry for USM01 points to the Ex Libris (il-aleph20) server, or to your Prod server, when it should be Test -- or vice versa.
The failures occur because the new .exe's have not been brought in by Version Check.
If the PC's alephcom.ini has Library=USM01, change it to Library=XXX01 (where XXX01 is your local bib library).
Make sure that all of the following library.ini entries are pointing to the correct server:
the ALEPH line
the PCVER line
the XXX01 line
If you are executing the GUI using a desktop icon, it may be pointing to the wrong file. Instead of using the icon, execute the GUI c;ient from the Windows navigator: that is: go up two levels from the .Alephcomtab to .Circ, .Cat, or .Acq; then go to the .bin directory; and click on the xxxx.exe file in that directory to start up the client.
There have been cases where, after Version Check, the new .exe file is present but with a ".upg" suffix, and the previous .exe is not replaced. If this is just a single .exe, the explanation may be found in KB 16384-57651 ("Why are .exe files with ".upg" suffix created?"), but there has been at least one case where *all* of the .exe's had the .upg suffix. In this case, a reinstall of the GUI, using the ./pc_exe/gui500.exe from the server, was required.
Category: Installation & Upgrades (500)
Subject: Service Pack (500)
- Article last edited: 10/8/2013