• Article Type: General
• Product: Aleph
• Product Version: 20

Problem Symptoms:
* When trying to access the X-Server help files the error is displayed:
The requested file was not found on the server. Please contact the library administration and inform them about this problem
Example
http://testcatalog.abc.org/X?op=explain&file=list

* Log file shows:
Info: Empty table /exlibris/aleph/a20_1/aleph/www_x_eng/no-explain-form

* We checked the permissions for WWW-X and they appeared normal.

* checked ./abc50/tab/path_convert file:
$abc50_dev/abc50/www_x_eng $aleph_dev/aleph/www_x_eng

* Files in the a-tree in Aleph 20 seem to be missing

Cause:
Function op=explain is no longer available in Aleph 20

Resolution:
The help files for the X-Service are now on the El Commons > Code Share > Aleph Open Interfaces >
You need to log in in order to see the Aleph Open Interface entry.

Category: X-server (500)

• Article last edited: 10/8/2013