• Article Type: General
• Product: Aleph
• Product Version: 20

Description:
I had a patron request a title and its supplement from the LSC. I requested the main volume in the GUI, but when I tried to request the supplement, the system tried to stop me by saying the two items were alike (“Patron has already requested this item”). I overrode the warning and made the request. Is there any way to fix these two items so Aleph realizes they are different?"

The items have the correct 85x types (3 for the regular item, 4 for the supplement).

Resolution:
Still being looked at.
This issue is still open and was escalated to Development for further investigation <2010-04-18 01:00:03>.

• Article last edited: 10/8/2013