• Article Type: General
• Product: Aleph
• Product Version: 18.01

Desired Outcome Goal:
When trying to give a specific patron record a PROFILE you get the following error:

"Bor ID already has personal profile. In order to update profile, personal profile needs to be deleted first".

How can I delete existing profiles?

Procedure:
You can delete the profile for the patron as follows:

In the GUI Circ, click on "Patrons" in the top bar, then select "Patron Profile". It will give you a "Patron Profile List". Highlight this user's Patron ID in the Patron Profile List and then click "Delete" on the right.

The staff member will then be able to assign a different profile to the patron.

Category: Circulation (500)

Subject: Patrons

• Article last edited: 10/8/2013