Budgets Do Not Update After Invoice Payment
- Article Type: General
- Product: Aleph
- Product Version: 20
Problem Symptoms:
?€¢ Budgets do not update after invoice payment
?€¢ Invoices display as unpaid after the z77 (Invoice Header - General Invoice) is updated to include a z77_p_status value of 'P', indicating payment has been made
?€¢ In the z601 (Budget Transactions), Z601_PAID values for invoice line items belonging to an order are only partially changed to a value of 'Y', indicating that invoice payment is not complete
Cause:
Timeout of the PC Server prevents a portion of the line items on an invoice from being set to paid status, thereby also preventing update of the associated budget
Resolution:
1. Increase the value of the PC_SERVER_MAX_RESPONSE_TIME parameter in $alephe_root/pc_server_defaults
2. Schedule the payment of large invoices for times when the server is not heavily used
Additional Information
?€¢ Adjusting the PC_SERVER_MAX_RESPONSE_TIME in $alephe_root/pc_server_defaults increases the timeout value of the PC Server ?€¢ The PC_SERVER_MAX_RESPONSE_TIME parameter may be increased to a value of 1800, or one half hour
Category: Acquisitions (500)
Subject: Budgets (500)
- Article last edited: 10/8/2013