Skip to main content
ExLibris
  • Subscribe by RSS
  • Ex Libris Knowledge Center

    Cannot change status of request

    • Article Type: General
    • Product: Aleph
    • Product Version: 20

    Description:
    Problem Description:
    Changing “Answer Unfilled” lending request status, or any other status, to “Closed”, or another status results in an error message.

    Actual Results:
    Changing “Answer Unfilled” lending request status, or any other status, to “Closed”, or another status results in an error message
    Remote Service Error (c0870 checkdate 16)
    "Request does not exist".

    Expected Results:
    “Answer Unfilled” lending request status, or any other status, can be changed without error.

    Resolution:
    fixed in v.20 by rep change 3291


    • Article last edited: 10/8/2013