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    Circ loan transaction gets no response; date_due.gnt


    • Product: Aleph
    • Product Version: 20, 21, 22, 23
    • Relevant for Installation Type: Dedicated-Direct, Direct, Local, Total Care



    A GUI Circ loan transaction gets "Server failed to execute request" or "Failed to read reply", or a self-check loan transaction gets "sip checkout: refused" / "sip checkout FAILED".  The $LOGDIR/pc_server log or ./sip2_server log shows:

       Execution error : file '/exlibris/aleph/a22_2/aleph/exe/due_date.gnt' 
       error code: 114, pc=0, call=1, seg=0 
       114 Attempt to access item beyond bounds of memory (Signal 11) 


    This problem can occur when there are more than 500 lines in the xxx50 tab16 for the relevant tab16 group-ID (col. 1).  (The group-ID used for a particular sublibrary is found in the $alephe_tab/tab_sub_library.eng.)  The following grep (where "XXXXX" is the group-ID) will show the number of lines:

    > grep -c XXXXX tab16

    Reducing the number of lines to fewer than 500, and rebuilding the z301 table (as described in the article " Making due date changes take effect immediately ") corrected the problem.


    • Article last edited: 20-Jun-2018