Skip to main content
ExLibris

Knowledge Assistant

BETA
 
  • Subscribe by RSS
  • Back
    Aleph

     

    Ex Libris Knowledge Center
    1. Search site
      Go back to previous article
      1. Sign in
        • Sign in
        • Forgot password
    1. Home
    2. Aleph
    3. Knowledge Articles
    4. Citation Information Missing from Error Page

    Citation Information Missing from Error Page

    1. Last updated
    2. Save as PDF
    3. Share
      1. Share
      2. Tweet
      3. Share
    No headers
    • Article Type: General
    • Product: Aleph
    • Product Version: 16.02

    Description:
    When a patron submits an ILL request for a serial from the serial record in the OPAC, if there is an error within the request (such as need by date is missing or copyright box not checked) the system will return the patron with the request with the error noted at the top of the screen in red. However, the citation information doesn't come through.
    Scenario:
    1. Log into OPAC
    2. Search for any serial (for example, Journal of Clinical Child and Adolescent Psychiatry.
    3. Click ILL.
    4. Complete citation (article title/author, date, pages, etc.) -- leave either need-by date or the copyright box blank.
    5. Click submit.
    6. Receive the appropriate error. Note that the citation information does not appear on returned request. On this screen, you are able to fix the error and submit the request.
    7. Check XXXIL for the incoming request, and note that the citation information doesn't come through on the request there either.
    How can we include the citation information on the error/correction screen?

    Resolution:
    In out-request on the ILL server in www_p_eng, change the line:
    <input type=hidden name=GENRE value="$2700">
    to the line:
    <input type=hidden name=GENRE value="$1500">


    • Article last edited: 10/8/2013
    View article in the Exlibris Knowledge Center
    1. Back to top
      • Circulation" button says: "BIB document has ITM link, Create ADM anyway?"
      • CJK and web services
    • Was this article helpful?

    Recommended articles

    1. Article type
      Topic
      Language
      English
      Product
      Aleph
    2. Tags
      1. 16.02
      2. contype:kba
      3. Prod:Aleph
      4. Type:General
    1. © Copyright 2025 Ex Libris Knowledge Center
    2. Powered by CXone Expert ®
    • Term of Use
    • Privacy Policy
    • Contact Us
    2025 Ex Libris. All rights reserved