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    Connection refused

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    • Article Type: General
    • Product: Aleph
    • Product Version: 20
    • Relevant for Installation Type: Dedicated-Direct; Direct; Local;


    When we try to connect to a customer server we get the message "Connection refused".

    Resolution:
    The most common cause of this problem is the lack of the Ex Libris - US ip address ( 54.85.221.162 ) as an exception in the server's firewall.

    Additional Information

    The IP address was changed from 192.80.206.206 to 54.85.221.162  on July 14, 2022.

    Category: System management

    • Article last edited: 7/14/2022