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Connection refused

  • Article Type: General
  • Product: Aleph
  • Product Version: 20
  • Relevant for Installation Type: Dedicated-Direct; Direct; Local;

When we try to connect to a customer server we get the message "Connection refused".

The most common cause of this problem is the lack of the Ex Libris - US ip address ( ) as an exception in the server's firewall.

Adding it corrected the problem.

Additional Information

The IP address was changed from to   on July 19, 2015.

Category: System management

  • Article last edited: 8/26/2015