Course reserves doesn't return any results; it just redisplays the search page
- Article Type: General
- Product: Aleph
- Product Version: 20
Problem Symptoms:
Course Reserves searching doesn't return any results: it just sits there and redisplays the search screen.
The XXX30 database *does* contain valid records and index entries.
Cause:
Uncertain.
Resolution:
After a refresh of this Test server data with data from Production, the problem disappeared. It's uncertain what was different about the data.
Additional Information
Below is the www_server log for the transaction:
2013-01-23 21:31:04 18 [000] [vrb] IN 20130123 213104
ip address: 207.56.64.194 1074
request: "/F/NYU1F3K5DQKHK2VK643C2XG5KU9VBRD14K2KB59EML9JYYPHAH-00481?fu
nc=scan&scan_code=CNU&scan_start=A&x=29&y=14"
Cookie: __utma <223239558.648695972.1358994383.1358994383.1358994383.1>
Cookie: __utmb <223239558.3.9.1358994639716>
Cookie: __utmc <223239558>
Cookie: __utmz <(none)t)|utmcmd94383.1.1.utmcsr>
Header: Host <libmgtdev-clz.acsu.abc.edu:8991>
Header: User-Agent <Mozilla/5.0 (Windows NT 6.1; WOW64; rv:15.0) Gecko/20100101
Firefox/15.0.1>
Header: Accept <text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8>
Header: Accept-Language <en-us>
Header: Accept-Encoding <gzip, deflate>
Header: Connection <keep-alive>
Header: Referer <http://libmgtdev-clz.acsu.abc.edu:8991/F/NYU1F3K5DQKHK2VK64
3C2XG5KU9VBRD14K2KB59EML9JYYPHAH-00453?func=find-b-0&local_base=UBRSV>
Header: Cookie <__utma=223239558.648695972.1358994383.1358994383.1358994383.1; _
_utmb=223239558.3.9.1358994639716; __utmc=223239558; __utmz=223239558.1358994383
.1.1.utmcsr=(direct)|utmccn=(direct)|utmcmd=(none)>
WWW-F : SCAN
2013-01-23 21:31:31 99 [000] [vrb] server_main: OUT 27.7921 12158
Category: Course reading (500)
- Article last edited: 10/8/2013