• Article Type: General
• Product: Aleph
• Product Version: 18

Problem Symptoms:
The report created by server Patron Request Report (ill-74) is empty
$alephe_scratch/xxx40_p_ill_74.nnnnn does not contain any errors:

Example:
ALEPH/LINUX, Copyright Ex Libris.
version 18 revision 01 copy 1, 28-Feb-2006
start XXX40,,20130130,ill_74_report,00,ADMIN,ALEPH,
procedure=p_ill_74
Fixed param: XXX40,,20130130,ill_74_report,00,ADMIN,ALEPH,
setenv p_active_library "XXX40"
setenv p_patron_id ""
setenv p_date "20130130"
setenv p_report_file_name "ill_74_report"
setenv p_form_no "00"
setenv p_ill_unit "ADMIN"
setenv p_user_name "ALEPH"
[...]

Cause:
Staff user has ILL Unit = ADMIN

Resolution:
1. Connect to the ILL library with a staff user having the correct ILL unit assigned
2. Re-run service 'Patron Request Report (ill-74)'

Category: ILL2 (500) - ALEPH

Subject: Services (500) - ALEPH

• Article last edited: 11/26/2013