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    Ex Libris Knowledge Center

    Creating a list of ILL loans (Patron Request Report (ill-74)

    1. Last updated
      00:18, 9 Dec 2015
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    • Article Type: General
    • Product: Aleph
    • Product Version: 18

    Problem Symptoms:
    The report created by server Patron Request Report (ill-74) is empty
    $alephe_scratch/xxx40_p_ill_74.nnnnn does not contain any errors:

    Example:
    ALEPH/LINUX, Copyright Ex Libris.
    version 18 revision 01 copy 1, 28-Feb-2006
    start XXX40,,20130130,ill_74_report,00,ADMIN,ALEPH,
    procedure=p_ill_74
    Fixed param: XXX40,,20130130,ill_74_report,00,ADMIN,ALEPH,
    setenv p_active_library "XXX40"
    setenv p_patron_id ""
    setenv p_date "20130130"
    setenv p_report_file_name "ill_74_report"
    setenv p_form_no "00"
    setenv p_ill_unit "ADMIN"
    setenv p_user_name "ALEPH"
    [...]

    Cause:
    Staff user has ILL Unit = ADMIN

    Resolution:
    1. Connect to the ILL library with a staff user having the correct ILL unit assigned
    2. Re-run service 'Patron Request Report (ill-74)'

    Category: ILL2 (500) - ALEPH

    Subject: Services (500) - ALEPH

    • Article last edited: 11/26/2013