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    4. EDI Invoice Loaded But Line Items Were Not Included

    EDI Invoice Loaded But Line Items Were Not Included

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    • Product: Aleph
    • Product Version: 20, 21, 22, 23
    • Relevant for Installation Type: Dedicated-Direct, Direct, Local, Total Care

     

    Problem Symptoms:
    After running edi-10 (Load Incoming EDI Messages) the general header in the invoice was loaded but did not include individual line items

     

    Cause:
    edi-10 was run twice due to an error in contacting the vendor's server

     

    Resolution:
    * Delete the affected invoice in xxx50/edi/out/edi_incoming
    * Run edi-10 to re-load the vendorג€™s invoice

     

     


    • Article last edited: 12-Mar-2016
    View article in the Exlibris Knowledge Center
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