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    EDI Order Rejected Because Vendor Server Was Down

    • Article Type: General
    • Product: Aleph
    • Product Version: 21

    Problem Symptoms:
    ? EDI Order is rejected due to unresponsive vendor server
    ? EDI files have been moved to abc50/edi/out/xml_rejected

    Cause:
    EDI order has been rejected because edi-11 (Send Outgoing EDI Messages) could not contact the vendor's server

    Resolution:
    ? Copy the xml version of the affected outgoing EDI order into the abc50/print/edi directory
    ? Run p_edi_11

    Additional Information

    ? After completing these steps a new version of the outgoing order will be created in abc50/edi/out/edi_outgoing
    ? The previous version of the order will be overwritten
    ? Service edi-11 will initiate the ftp transfer of the order to the vendor?s server
    ? To confirm that the transfer has occurred successfully, check to see if the order has been moved to abc50/edi/out/edi_sent
    ? If the order is present in abc50/edi/out/edi_sent, the vendor has successfully received it

    Category: Acquisitions (500)

    Subject: EDI (500)


    • Article last edited: 10/17/2013