EDI Order Rejected Because Vendor Server Was Down
- Article Type: General
- Product: Aleph
- Product Version: 21
Problem Symptoms:
? EDI Order is rejected due to unresponsive vendor server
? EDI files have been moved to abc50/edi/out/xml_rejected
Cause:
EDI order has been rejected because edi-11 (Send Outgoing EDI Messages) could not contact the vendor's server
Resolution:
? Copy the xml version of the affected outgoing EDI order into the abc50/print/edi directory
? Run p_edi_11
Additional Information
? After completing these steps a new version of the outgoing order will be created in abc50/edi/out/edi_outgoing
? The previous version of the order will be overwritten
? Service edi-11 will initiate the ftp transfer of the order to the vendor?s server
? To confirm that the transfer has occurred successfully, check to see if the order has been moved to abc50/edi/out/edi_sent
? If the order is present in abc50/edi/out/edi_sent, the vendor has successfully received it
Category: Acquisitions (500)
Subject: EDI (500)
- Article last edited: 10/17/2013