You are not authorized to view claims..

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Article Type: General
Product: Aleph
Product Version: 20, 21, 22, 23

Description:
When certain users try to view claims, they are presented with the following message:
"You are not authorized to view claims for this order"

(Other users are able to view the claims OK.)

Resolution:
This happens when users who do not have the ORDER-AFTER-SV-permission or do not have a Z602 for sublib/order unit try to work with an order (such as viewing its claims) when the order has a status other than "NEW" or "XXX".

Note: The ORDER-AFTER-SV-permission displays in the GUI Admin Access Rights as "Order - Handle order which is not NEW".

Article last edited: 30-May-2018