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    Error loaning item with Aleph 20.2: "Library is not defined on the server"

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    • Article Type: General
    • Product: Aleph
    • Product Version: 20

    Description:
    When I loan any item in the Circulation module I get the message:

    Remote Service Error (c0441 5)

    Library is not defined on the server.

    Resolution:
    Though error 5 is not found explicitly in program pc_cir_c0441, the program calls "check_library" which has this code:

    IF LIBRARY-IN = SPACES
    THEN
    MOVE 5 TO ERROR-CODE-OUT
    GO TO EX-CHECK-LIBRARY
    END-IF.

    And we see the following in ./error_eng:

    global:0005 0000 L Library $1 is not defined on the server.

    Thus, it seems that pc_cir_c0441 is passing check_library a LIBRARY-IN value of spaces.

    Case 1: this was happening because the server had had the 20.2 Minor Release applied, while the pc had not yet had the 20.2 client applied. Implementing the 20.2 client corrected the problem.

    Case 2: the operator had an incorrect ip-address in the xxx50 tab_attr_sub_library file.

    • Article last edited: 10/8/2013