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    4. Errors in util sp step "8. Extract products updates"

    Errors in util sp step "8. Extract products updates"

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    1. Description
    2. Resolution
    3. Additional Information

     

    • Product: Aleph
    • Product Version: 20, 21, 22, 23
    • Relevant for Installation Type: Dedicated-Direct, Direct, Local, Total Care

     

    Description

    We get ERRORs for SP 22.1.5 util sp step "8. Extract products updates" (see Additional Information below for an example). 

    Resolution

    There were many files and directories under /exlibris/product that had crn like owner; it must be aleph.  Changing the owner to aleph/exlibris (using the chown command) corrected the problem.  (util SP-8 then ran without error.) 
     

     

    Additional Information

    Example:

    INFO: Running aleph22 
    INFO: Extracting Class-Inspector.5.8.9.i686-linux.tgz... 
    INFO: Extracting DBD-Oracle.5.8.9.i686-linux.tgz... 
    INFO: Extracting mod_perl2.5.8.9.i686-linux.tgz... 
    INFO: Extracting Net-SSLeay.5.8.9.i686-linux.tgz... 
    INFO: Extracting SOAP-Lite.5.8.9.i686-linux.tgz... 
    INFO: Extracting Task-Weaken.5.8.9.i686-linux.tgz... 
    INFO: Extracting Log-Log4perl.5.8.9.i686-linux.tgz... 
    INFO: Extracting Math-BigInt-GMP.5.8.9.i686-linux.tgz... 
    ERROR: Math-BigInt-GMP extraction failed <<-------------------- 
    INFO: Extracting Math-BigInt-Pari.5.8.9.i686-linux.tgz... 
    ERROR: Math-BigInt-Pari extraction failed <<----------------------- 
    INFO: Extracting cob51u11... 
    INFO: Extracting httpd-2.2.31... 
    /exlibris/product/bin/tar: local: Cannot utime: Operation not permitted 
    /exlibris/product/bin/tar: local: Cannot change mode to rwxr-xr-x: Operation not permitted 
    /exlibris/product/bin/tar: bin: Cannot utime: Operation not permitted 
    /exlibris/product/bin/tar: bin: Cannot change mode to rwxr-xr-x: Operation not permitted 
    /exlibris/product/bin/tar: Exiting with failure status due to previous errors 
    ERROR: httpd-2.2.31 extraction failed <<------------------------- 
    INFO: Removing httpd-2.2.31... 
    INFO: Extracting jdk1.7.0_79.i686... 
    INFO: Extracting openssl-1.0.1p... 
    /exlibris/product/bin/tar: local: Cannot utime: Operation not permitted 
    /exlibris/product/bin/tar: local: Cannot change mode to rwxr-xr-x: Operation not permitted 
    /exlibris/product/bin/tar: Exiting with failure status due to previous errors 
    ERROR: openssl-1.0.1p extraction failed <<------------------- 

     


    • Article last edited: 15-May-2016
    View article in the Exlibris Knowledge Center
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