Errors in util sp step "8. Extract products updates"

Description

We get ERRORs for SP 22.1.5 util sp step "8. Extract products updates" (see Additional Information below for an example). 

Resolution

There were many files and directories under /exlibris/product that had crn like owner; it must be aleph.  Changing the owner to aleph/exlibris (using the chown command) corrected the problem.  (util SP-8 then ran without error.) 
 

Additional Information

Example:

INFO: Running aleph22 
INFO: Extracting Class-Inspector.5.8.9.i686-linux.tgz... 
INFO: Extracting DBD-Oracle.5.8.9.i686-linux.tgz... 
INFO: Extracting mod_perl2.5.8.9.i686-linux.tgz... 
INFO: Extracting Net-SSLeay.5.8.9.i686-linux.tgz... 
INFO: Extracting SOAP-Lite.5.8.9.i686-linux.tgz... 
INFO: Extracting Task-Weaken.5.8.9.i686-linux.tgz... 
INFO: Extracting Log-Log4perl.5.8.9.i686-linux.tgz... 
INFO: Extracting Math-BigInt-GMP.5.8.9.i686-linux.tgz... 
ERROR: Math-BigInt-GMP extraction failed <<-------------------- 
INFO: Extracting Math-BigInt-Pari.5.8.9.i686-linux.tgz... 
ERROR: Math-BigInt-Pari extraction failed <<----------------------- 
INFO: Extracting cob51u11... 
INFO: Extracting httpd-2.2.31... 
/exlibris/product/bin/tar: local: Cannot utime: Operation not permitted 
/exlibris/product/bin/tar: local: Cannot change mode to rwxr-xr-x: Operation not permitted 
/exlibris/product/bin/tar: bin: Cannot utime: Operation not permitted 
/exlibris/product/bin/tar: bin: Cannot change mode to rwxr-xr-x: Operation not permitted 
/exlibris/product/bin/tar: Exiting with failure status due to previous errors 
ERROR: httpd-2.2.31 extraction failed <<------------------------- 
INFO: Removing httpd-2.2.31... 
INFO: Extracting jdk1.7.0_79.i686... 
INFO: Extracting openssl-1.0.1p... 
/exlibris/product/bin/tar: local: Cannot utime: Operation not permitted 
/exlibris/product/bin/tar: local: Cannot change mode to rwxr-xr-x: Operation not permitted 
/exlibris/product/bin/tar: Exiting with failure status due to previous errors 
ERROR: openssl-1.0.1p extraction failed <<------------------- 

• Article last edited: 15-May-2016