Execution error of get_buf_docx.gnt in ue_01

Description

1. The ue_01 is failing
2. The log file $data_scratch/run_e_01.xxx contains

Execution error : file '/exlibris/aleph/a20_x/aleph/exe/get_buf_docx.gnt'

Resolution

Cause is a bad formatted bibliographic record in the Z00 table.

The priority order in Z07 is not defined from the system number but from the Z07-SEQUENCE; the lowest one is the next record that will be managed from ue_01.

To find the first system number that will be processed (that one that is corrupted) you could do this:
1. Export in sequential format the Z07 records using the service Export Database Tables (file-03) service with Table to export= z07
2. Login in to the server with ssh user aleph
3. dlib XXXXX
4. df1
5. cut -b10-26 z07.seqaa | sort | more -1
The line that is displayed is the Z07-SEQUENCE of the record that is crashing UE_01
6. Search for the line in the z07.seqaa file with:
grep line z07.seqaa|cut -b1-9 (line is a 15 characters length number )
7. The number that is displayed is the system number that should be removed from z00 table.
8. Contact Ex Libris support to delete the record from the database.

• Additional Information

  Alternate solution

1. connect with sqlplus to xxx01

s+ xxx01

2. identify the lowest z07_sequence

select min(z07_SEQUENCE) from z07;
 

MIN(Z07_SEQUENC
---------------
199004080914253

3. Search for the record number with that sequence:

select z07_rec_key from z07
  2  where Z07_SEQUENCE = 199004080914253

Z07_REC_K
---------
000583276

4. Ask Ex Libris to delete the corresponding z07 record and also the z00 record causing the problem

5. Restart ue_01 process (util e/1)

Note: you might need to stop the 'hanging' sub processes run_e_01_z0102.xxxxx and run_e_01_word.xxxxx first by executing util e/2 Stop Update Doc Index before your are able to restart the indexing background process (ue_01)

• Article last edited: 12-Apr-2016