• Article Type: General
• Product: Aleph
• Product Version: 20

Problem Symptoms:
The Exlibris Backup Package fails with the error message:
"tar command failed, Backup aborted see /exlibris/backup/logs/user_data_a5_Detail_nnnnn_nnnn.log"

The log file ends with the following:
aleph_admin@ALEPH20> aleph_admin@ALEPH20> EXIT
Disconnected from Oracle Database 11g Enterprise Edition Release 11.1.0.7.0 - 64bit Production
With the Partitioning, OLAP, Data Mining and Real Application Testing options
******** z00 *********
/root: Permission denied.
tar: No match.
/root: Permission denied.

Cause:
Incorrect permissions on the /root directory.

Resolution:
Enter the following command to assign read and execute permissions to the /root directory for all users:
> chmod a+rx /root

• Article last edited: 2/27/2014