Skip to main content
  • Subscribe by RSS
  • Ex Libris Knowledge Center

    Expired Users Get "Page Not Found" Instead of ILL Error Message

    • Article Type: General
    • Product: Aleph
    • Product Version: 18.01

    When we have an expired user attempting to place a hold request, at the point of clicking “Go” in the ill-alternate-unit page (or bypassing it), they are not sent a valid page.

    The following file was missing from the server in the www_f directory: message-page.
    See attached message-page.txt (remove ".txt" for use in www_f).
    If a patron has a delinquency, the appropriate page should read: "Patron has a Delinquency."

    • Article last edited: 10/8/2013