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    FTP incoming

    • Article Type: Q&A
    • Product: Crossproduct
    • Product Version: All
    • Relevant for Installation Type: Dedicated-Direct; Direct; Local; Total Care

    Question

    I want to send a file via FTP to the Ex Libris support team. Please give me login information!

    Answer

    Please use this option only after consulting your support team in advance! The following login can be used:

    Server: ftp://ftp.exlibrisgroup.com (alternate server for Europe: ftp://ftp.exl.de)
    User: incoming
    Password: welc0meG5

    Note that the content of the incoming directory is hidden, so it is normal that you cannot see any files and directories.
     

    Category: System management


    • Article last edited: 07-May-2018