FTP incoming
- Article Type: Q&A
- Product: Crossproduct
- Product Version: All
- Relevant for Installation Type: Dedicated-Direct; Direct; Local; Total Care
Question
I want to send a file via FTP to the Ex Libris support team. Please give me login information!
Answer
Contact your Ex Libris Support Team by creating a case at https://support.proquest.com/ specifying the contents of the file.
Depending on the nature of the file, the Ex Libris Support Team will provide you with an One-Time-Password to the MFT support server (log files, files exceeding 20 MB etc.) or MFT server for confidential files (passwords, secure keys etc.).
Category: System management
- Article last edited: 06-01-2021