Question

I want to send a file via FTP to the Ex Libris support team. Please give me login information!

Answer

Contact your Ex Libris Support Team by creating a case at https://support.proquest.com/ specifying the contents of the file.

Depending on the nature of the file, the Ex Libris Support Team will provide you with an One-Time-Password to the MFT support server (log files, files exceeding 20 MB etc.) or MFT server for confidential files (passwords, secure keys etc.).

Category: System management

• Article last edited: 06-01-2021