FTP passwords for European customers
- Article Type: General
- Product: Aleph
- Product Version: 22, 23
- Relevant for Installation Type: Dedicated-Direct; Direct; Local; Total Care
Description
Starting with 2020 Ex Libris MFT provides a secure and reliable file transfer infrastructure to support the different Ex Libris products.
The old FTP mechanism will be replaced by this.
Resolution
Contact your Ex Libris Support Team
- to obtain software packages - such as Aleph installation kits, Upgrade Express kits, Oracle PSU patches, Third Party tools
- to share a large file with Ex Libris
- to share confidential information (passwords, ssh keys etc.)
The Ex Libris Support Team will provide you with a One-Time-Password to download or upload files using either the Support MFT Server or the Confidential MFT Server
- Article last edited: 29-Dec-2020