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    File Transfer: "Website declined .."; "client denied by server configuration"


    • Product: Aleph
    • Product Version: 20, 21, 22, 23
    • Relevant for Installation Type: Dedicated-Direct, Direct, Local, Total Care


    Problem Symptoms:
    *When clicking on 'Copy from Server', the following error message displays: The website declined to show this webpage.
    *The error_log_ssl has: 

    [error] [client] client denied by server configuration: /exlibris/aleph/a20_1/aleph/tc_cgi/copy_from_server, referrer: http://dc01vg0049na.hosted.exlibrisg...m:4505/tc.html


    ip_address is missing


    The ip_address needed to be added (in three different places) in the /exlibris/aleph/u21_1/alephe/apache/conf/ httpd.conf .



    • Article last edited: 12-Mar-2016
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